Privacy Policy
Effective date: June 3, 2026
This Privacy Policy explains how Lumière ("we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from our website (the "Site"). By using the Site, you agree to the practices described in this policy.
Information We Collect
Information you provide. When you place an order, create an account, or sign up for our newsletter, we collect information such as your name, email address, shipping and billing address, phone number (if provided), and the contents of your order. When you contact us, we keep a record of that correspondence.
Payment information. Payments are processed by our payment provider through a secure, hosted checkout. We do not collect or store your full payment card details on our servers. Your payment information is handled directly by our payment processor in accordance with their privacy practices and applicable payment-card security standards.
Information collected automatically. When you browse the Site, we automatically collect certain information about your device and usage, including your IP address, browser type, pages viewed, and referring pages. We collect this through cookies and similar technologies, including privacy-friendly site analytics.
How We Use Your Information
We use the information we collect to process and fulfill your orders, communicate with you about your orders, provide customer support, send marketing emails (where you have opted in), improve and secure our Site, prevent fraud, and comply with our legal obligations.
How We Share Your Information
We share information with service providers who help us operate our business, including our e-commerce and checkout platform, payment processor, shipping carriers, email marketing provider, and analytics provider. These providers may only use your information to perform services on our behalf.
We may also disclose information to comply with applicable law, respond to lawful requests, enforce our terms, or protect our rights, property, or safety, and in connection with a merger, acquisition, or sale of assets.
We do not sell your personal information.
Cookies and Analytics
We use cookies and similar technologies to operate the Site, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. Some features of the Site may not function properly if you disable cookies.
Email Marketing
If you opt in to our newsletter, we will send you marketing emails about products, offers, and news. You can unsubscribe at any time using the link in any marketing email or by contacting us. Transactional emails (such as order confirmations) are not promotional and will still be sent.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or port your information, and the right to opt out of certain processing. Residents of certain regions (such as the EU/UK under GDPR and California under the CCPA/CPRA) may have additional rights. To exercise any of these rights, contact us at support@lumiereskincare.com. We will respond as required by applicable law.
Data Retention
We retain your information for as long as needed to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
International Visitors
We are based in the United States. If you access the Site from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Lumière Skincare
Email: support@lumiereskincare.com